Coupon policy FAQWhat is considered an ExtraCare coupon? Any coupons and ExtraBucks Rewards that print at the ExtraCare Coupon Center or that are featured on your printed or digital receipt are considered ExtraCare coupons. ExtraCare coupons are also available in the CVS Pharmacy app or on CVS.com. ExtraBucks Rewards may be earned via 2% back on qualifying purchases, items advertised in print and online weekly ads, and ExtraCare Rewards earned at the pharmacy. See ExtraCare terms and conditions for details. How do I use digital ExtraCare coupons or ExtraCare coupons that have been sent to my card? You can send available deals and coupons to your ExtraCare card from CVS.com, the CVS Pharmacy mobile app, digital receipts and CVS Pharmacy emails. Click on the Send to Card icon and look for the success indicator on the landing page to ensure it was loaded properly. To use it, purchase the necessary items the coupon is valid for and ensure your ExtraCare card is scanned. Does CVS take manufacturer coupons? Yes, CVS accepts valid manufacturer coupons. Only one manufacturer coupon may be used per qualifying item unless otherwise stated by coupon. We honor manufacturer limitations. Exclusions are displayed on the coupons. Does CVS take expired coupons? No, CVS does not accept expired coupons. Expired coupons cannot be reissued; they must be used before their expiration date. Can I combine coupons at CVS or use multiple coupons on a single item? Yes, we allow customers to use certain coupons together on a single item. Examples: • You can use both a manufacturer coupon and a CVS coupon on the same item. • Two (2) CVS $3 off $15 coupons can be used on purchases that are $30.00 or higher. • If multiple coupons are used on items, CVS reserves the right to process coupons in any order. However, percent-off coupons generally will be applied last. • ExtraBucks Rewards can be applied to almost anything, provided the item price hasn’t been previously discounted to $0 with other coupons. Learn more about ExtraBucks Rewards here Can I use coupons on sale items for coupon matchups? CVS does allow coupon matchups. Most coupons can be used on sale-priced items, provided the coupon qualifications are met. Percent-off coupons generally cannot be used on sale-priced items but would still apply to qualifying non-sale-priced items in your basket. Is there a limit to how many items I can buy? Unless otherwise indicated, there is no set limit. However, store managers reserve the right to set discretionary limits on specific items being purchased to ensure there are enough of those items for other customers. How do I use percent-off coupons? Percent-off coupons may be used on non-promotional/non-sale items. Exclusions are displayed on each of the coupons. If multiple coupons are used on items, percent-off coupons generally will be applied last. However, CVS reserves the right to process coupons in any order. What is a CRT coupon? CRT coupons are coupons that appear only on the cash register tape or printed receipt. ExtraCare members can access the same coupons on the CVS website or in the CVS Pharmacy app. What would be considered fraudulent use of coupons? Fraudulent or abusive use of coupons includes, but is not limited to, the use of counterfeit coupons, using coupons to purchase products for business or commercial purposes (including resale), using the same coupon more than once, exploiting system glitches and noncompliance with ExtraCare terms and conditions. Any fraud or abuse of CVS coupons may, at the sole discretion of CVS, result in the termination of your CVS account(s). Can I create multiple ExtraCare accounts to get more coupons? Coupons and offers are limited to one per customer unless otherwise stated. ExtraCare accounts are limited to one per person. Using multiple accounts to exceed limits on coupons and offers is not permitted. Any fraud or abuse of coupons may, in CVS's sole discretion, result in the termination of CVS accounts. What happens to my ExtraBucks Rewards when an item purchased with ExtraBucks Rewards is returned? Generally, your ExtraBucks Rewards will be reissued to your account if they were used towards the purchase of an item that is returned. What happens when I want to use a coupon with a value that is higher than the price of the item I am purchasing? You may still use the coupon. However, its value will drop down to the value of the price of the item you are purchasing. Example: • A $5 coupon for a $4.99 item will result in a $4.99 coupon value. Can I use an additional coupon for “Buy 1, get 1” (BOGO) items? No, except in certain cases. You can use percent-off coupons on BOGO items, but the percent-off coupon will only work on the nonqualifying item. Example: • Pantene shampoos are currently offering a “Buy 1, get 1 free” promotion. • A customer purchases three Pantene shampoos and has a percent-off coupon for Pantene shampoos. • The percent-off coupon may be used on the third bottle of shampoo only. How do I determine the application of sales tax on my purchase that involves the use of a coupon? Funded manufacturer (mfr.) coupons will generally calculate sales tax on the pre‐coupon price of the item, as required by state law.* In addition, sales tax is calculated on CVS Pharmacy issued manufacturer coupons on the pre‐coupon price of the item — i.e., coupons designated as “mfr.” on the face of the coupon and on your receipt. However, if the coupon is issued by CVS Pharmacy (ExtraBucks Rewards plus ExtraCare coupons, which includes those from the ExtraCare Coupon Center and the weekly ad), the coupon is generally deemed a retailer coupon and the sales tax is calculated on the discounted price of the item (after the coupon is applied), as required by state law. Can the processing order of multiple coupons that are applied to an item affect the calculation of sales tax? Yes. Although CVS Pharmacy reserves the right to determine the processing order of its issued retailer coupons (including coupons, ExtraBucks Rewards and weekly ad offers), individual state tax laws govern the processing order of retailer coupons versus funded manufacturer coupons. * FOR PSEUDOEPHEDRINE: Cough & cold and allergy medications containing pseudoephedrine or ephedrine and items limited by law are subject to federal and state purchase restrictions and limits. * FOR STATE TAX: Sales tax is calculated on the discounted price of the item (after the manufacturer coupon is applied) in the following states: Connecticut, Massachusetts, Missouri, Pennsylvania and Texas. |
policy update history
this page was updated in june 2026 to reflect the current official cvs coupon policy and faq published on cvs.com.
based on archived versions of the policy, the biggest changes occurred sometime between march 2023 and january 2024. during that update cvs:
• added support for scanning select cvs coupons directly from a mobile device.
• added language stating that fraudulent or abusive coupon use may result in termination of your cvs account(s).
• added a note that percent-off coupons generally will be applied last when multiple coupons are used.
• added faq entries covering manufacturer coupons, expired coupons, crt coupons, fraudulent coupon use, multiple extracare accounts, and extrabucks returns.
• clarified that coupons cannot be refunded or reissued and that extrabucks rewards refunds may be prorated.
• limited extracare accounts to one per person.
• removed the separate beauty club, pharmacy & health rewards, rx savings, home health care, and 2% back program policy sections.
additional changes were made sometime between january 2024 and december 2024, including:
• expanded the fraud policy to specifically prohibit using coupons to purchase products for business or commercial purposes (including resale).
• updated the faq wording from "fraudulent use" to "fraudulent or abusive use."
• revised excluded-item language and made other minor wording changes.
the current version of the policy appears to have remained largely unchanged since december 2024.
source:
cvs.com

